Technical

Email Handsake

An email handshake is the initial communication process between two mail servers when establishing a connection for email transmission. It makes sure that both servers agree on the protocol and capabilities before exchanging email data.

What Is an Email Handshake?

The email handshake is part of the Simple Mail Transfer Protocol (SMTP) session, which governs the sending of emails over the Internet. When a sending mail server connects to a receiving server, the handshake determines whether the connection can proceed, what features are supported, and how the email should be transmitted securely.

During this phase, the servers exchange commands and responses, starting with HELO or EHLO (Extended HELO) and often including details for authentication and encryption setup.

How Does an Email Handshake Work?

The process typically involves the following steps:

  1. The sending server connects to the receiving server on the appropriate SMTP port (commonly 25, 465, or 587).
  2. The receiving server responds with a greeting and indicates it is ready to accept communication.
  3. The sending server introduces itself with the HELO or EHLO command and provides its domain name.
  4. The receiving server lists its capabilities, such as support for authentication and encryption via Transport Layer Security (TLS).
  5. If encryption is required, the servers upgrade the connection using STARTTLS to secure the transmission.
  6. Once the handshake is complete, the sending server proceeds with sending email commands like MAIL FROM, RCPT TO, and DATA.

The handshake is crucial for ensuring compatibility, security, and trust between servers.

Why Is an Email Handshake Important?

Email handshakes matter because they:

  • Establish trust between mail servers before message transfer.
  • Enable encryption, protecting sensitive data during transmission.
  • Determine whether authentication will be enforced to prevent unauthorized sending.
  • Reduce spam risk by allowing checks against IP addresses and domain verification.

If the handshake fails, the email session ends, and the message is not delivered.

Common Use Cases

Email handshake processes are relevant for:

  • Standard SMTP email delivery across domains.
  • Secure email transmission using TLS to comply with security policies.
  • Large-scale email marketing systems that require authenticated and encrypted sessions.
  • Enterprise systems that ensure compliance with data protection regulations.

Example scenario: An organization’s SMTP server performs an email handshake with a recipient’s mail server using EHLO and STARTTLS, ensuring the message is encrypted before delivery.

FAQs About Email Handshake

What happens if an email handshake fails?

The email cannot be sent, and the sending server typically receives a 4xx or 5xx error message indicating the failure reason.

Does an email handshake always use encryption?

No. Encryption through TLS is negotiated during the handshake, but if both servers support it, it is strongly recommended and often required by modern policies.

Is authentication part of the handshake?

Yes. Authentication can occur during or immediately after the handshake, especially in authenticated SMTP sessions.

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