Technical

Shared IP

A shared IP address is an IP address used by multiple senders to send emails through the same server. Unlike a dedicated IP, where one sender has full control, a shared IP pools the reputation and email activity of several users.

What Is a Shared IP?

A shared IP is commonly provided by email service providers (ESPs) for businesses that send moderate email volumes and do not require exclusive IP ownership. All outgoing email traffic from multiple customers flows through the same IP address, and internet service providers (ISPs) evaluate this shared activity to determine reputation.

This setup is cost-effective and easier to manage for smaller senders, as the email service provider typically handles IP warm-up and reputation maintenance.

How Does a Shared IP Work?

The shared IP process involves:

  1. Multiple senders using one IP: Several businesses share the same IP managed by the ESP.
  2. Reputation pooling: Deliverability depends on the collective sending practices of all users. If others send spam or poor-quality emails, your campaigns may be affected.
  3. Authentication setup: Shared IPs still require domain-level authentication using SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance) to validate your brand identity.
  4. Delivery: Emails are routed through the shared IP infrastructure and delivered to recipients’ mail servers based on IP reputation and content quality.

Why Is a Shared IP Important?

Shared IPs offer benefits such as:

  • Cost-effectiveness: Ideal for small businesses that do not need a dedicated IP.
  • Simplified management: The ESP handles IP warm-up, monitoring, and reputation management.
  • Immediate use: Unlike a dedicated IP, which requires a gradual warm-up, shared IPs are ready for sending right away.

However, the downside is a lack of control since your deliverability depends partly on the practices of other senders using the same IP.

Common Use Cases

Shared IPs are widely used by:

  • Small businesses: Sending low to moderate email volumes without requiring exclusivity.
  • Startups and new senders: Launching email campaigns quickly without additional infrastructure setup.
  • Organizations prioritizing cost savings: Avoiding the expense of dedicated IP services.

Example scenario: A local retailer uses an ESP that routes their promotional campaigns through a shared IP. The provider ensures compliance and maintains a good overall reputation for all customers.

FAQs About Shared IP

Is a shared IP bad for deliverability?

Not necessarily. Reputable ESPs enforce strict sending policies to maintain a positive IP reputation, making shared IPs reliable for many businesses.

When should I switch from a shared IP to a dedicated IP?

When your email volume grows significantly (usually 100,000+ emails per month), or when you need strict control over your sender reputation.

Do shared IPs support authentication?

Yes. You still need to configure domain-level authentication protocols like SPF, DKIM, and DMARC.

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